Policies on Shipping
Items are shipped from Canada via Canada Post. Within Canada, the expected delivery date is 4 business days from date of shipment. For international orders, shipments to the United States may take 4-6 business days to arrive, and all other countries 4-7 business days. Please use these guidelines to estimate when an item will get to you! If express shipping is required, please select the appropriate express option at checkout to ensure your item is shipped priority. Certain items are made to order - please read the product descriptions clearly to account for production time, if necessary for that specific item.
Refunds and Exchanges
If you are unsatisfied with your purchase for any reason, please do not hesitate to inform me! I want to deliver a quality product, and if there is anything I can do to fix your item, I am happy to help you out! If you are not satisfied with your purchase, please contact me within 7 days of receiving the item to request a return. Any returned item that is approved by me must be returned within 7 days of request, with the customer responsible for return postage. A refund will be issued upon receipt of returned product.